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User manual
FAQ
FAQ
General
I have purchased an Otii Arc/Ace Pro, how do I get started?
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I forgot my user name and/or password
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Can I get a demo before I decide to purchase?
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Hardware
How do I choose the right external DC adapter for Otii Ace Pro?
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How do I choose the right external DC adapter for Otii Arc Pro?
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Why do I get negative current values for main channel?
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Why can't I get higher voltage than 3.75V on Arc?
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Why does ADC measure differently than main current measurement?
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Battery Toolbox
What battery model is used when Otii emulates a battery?
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Why do I get internal resistance warning when profiling a battery?
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Why do the internal resistance sometimes drop in the end of the profile?
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Where are the battery profiles stored?
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Can you calibrate my unit? Does my unit need to be calibrated every year?
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Automation Toolbox
Do I need separate licenses for each automation setup?
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Licensing
How do I activate my license?
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Can I share my license?
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Can I use my license offine?
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How do I change the owner of a license?
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Is the toolbox tied to an Otii hardware?
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Purchasing
How do I purchase a license?
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I need a quotation for a toolbox
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I am having issues with payment/credit card/adding VAT (or other)
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Can you send receipt for my purchase?
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Can I get a trial license before purchasing?
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Can I get a discount?
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Would it be possible to borrow a unit from you?
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